Privacy Policy

ZID TCG respects your privacy and handles personal data in line with Singapore's Personal Data Protection Act (PDPA). This policy explains what we collect and why.

What We Collect

• Order details: name, email, phone number, delivery address and items purchased.
• Account details if you sign in: email address and login metadata.
• Payment confirmation data from PayPal (transaction ID and status). We never receive your card number.
• Basic technical data such as device and browser information used to keep the site working.

How We Use It

• To process, pack, ship and support your order.
• To contact you about stock, delivery or payment issues.
• To keep records required for accounting and to prevent fraud or abuse.

We do not sell your personal data, and we do not send marketing messages unless you ask us to.

Who We Share It With

Only with providers needed to fulfil your order: PayPal for payment, our delivery partners for shipping, and our hosting and database provider for storing order records. Each processes data on our instructions.

Retention

Order records are kept for as long as needed for support, warranty and accounting purposes, then deleted or anonymised.

Your Rights

You may request access to, correction of, or deletion of your personal data, or withdraw consent, by emailing zidtcg@gmail.com. We may keep information we are legally required to retain.

Cookies & Local Storage

We group browser storage into two categories, and ask for your consent before using the optional one, as required under the PDPA:

• Strictly necessary — remembers your cart, keeps you signed in and completes checkout. These are required for the shop to work and cannot be switched off.
• Analytics (optional) — anonymous usage statistics that show which listings people browse. Off by default until you allow it.

We do not run advertising or cross-site tracking cookies. Your choice, and the date you made it, is stored in your browser as a consent record, and you can change or withdraw it at any time:

Open cookie settings

Contact

Data protection enquiries: zidtcg@gmail.com or our contact form.